I had a new client contact me this morning requesting my schedule availability for a haircut appointment. He mentioned to me that he was referred by a client of mine. We decided on a 12:30pm appointment.
He arrived on-time and of course, jumped right into my chair. He mentioned that he lives in Sterling but is currently working in Crystal City. He had a very important meeting scheduled for later on today and needed a very good and professional haircut for the meeting. He didn't want to call his regular barbershop the typical shop meaning never opens on time, barbers arriving to work late, long waits, etc but he said he has to call it just that. He said that he stopped by there early this morning and just as he expected, the shop was not open even though the hours posted clearly showed it should have been open.
He calls a friend asking advice about what he should do and his friend refers him to me. So I stated to him that he sounds like a "free agent client" seeking a barbershop home. He said you are correct. Do you think the Ultimate Barber was capable of closing the deal and add another client to his team?
After his haircut, he got up very pleased (sizable tip proved that) and satisfied. He said to me, "See you next week."! The client that referred him contacts me about 5 minutes after he leaves and tells me that I locked him in. The haircut experience received rave reviews.
